1.1 We understand that the privacy of your personal details, and the security of your transactions with us, is of paramount importance to you. Pākiri Beach Holiday Park has therefore adopted data protection policies with respect to your privacy and security.
1.3 Please note that we cannot and do not assume any responsibility for the privacy or security practices of any other third parties which you may be able to access through our service, or for our customers’ level of compliance with our code.
Pākiri Beach Holiday Park collects different information about you at different times.
2.1 Information we require to supply our services.
When you make a booking online via NewBook, our booking service facilitator, we request information such as your name, address, telephone number, email address and credit card details.
2.2 Other information.
If you respond voluntarily to a survey or competition from us, we collect the responses and use the information to market our services. We do not ever on-sell this information to 3rd parties.
2.3 Personal information storage.
Pākiri Beach Holiday Park stores this information. Any information that is submitted to or collected will be physically located on our website hosting server. This information will be kept strictly confidential unless we are required to release the information by law.
2.4 Credit Card information
Pākiri Beach Holiday Park does not store credit card details or data. When you submit your credit card information via our website booking service, this information is used by NewBook (our booking service provider) and Merchant Warrior (our eCommerce Payment Gateway provider) to complete the booking. Your information is secure during this transaction and is not stored following the completion of your transaction. For more information, please visit www.newbook.cloud and www.merchantwarrior.com.
3.1 We collect and use your personal information to operate our booking services and deliver our accommodation services to you.
3.2 We may use your personal information to:
Contact you in relation to your booking, special offers (from us), newsletters, surveys, and individual service audits, or in response to any expression of interest we may receive from you in relation to our products and services. We will treat all information we collect from you as strictly confidential. Pākiri Beach Holiday Park does not rent or lease its customer lists to third parties.
3.3 We will disclose your personal information, without notice or your consent, only if we are required to do so by law.
4.1 Pākiri Beach Holiday Park does not secure credit card data, so there is no risk of this information being misappropriated. All credit card transactions are handled through our website via NewBook, our online booking facility provider, and Merchant Warrior, our eCommerce Gateway provider. For more information, please visit www.merchantwarrior.com and www.newbook.cloud.
4.2 Personal information is stored in a secure environment off-site. Only staff who need to have access to your personal information in order to perform their job function are authorised to access the database.
5.1 From time to time you may need to update your personal information. Please contact Pākiri Beach Holiday Park at [email protected] or by phone at (09) 422 6199 if you wish to discuss your personal information or amend it.
If you have a complaint about any aspect of our Privacy procedures, please contact the manager in writing at [email protected]. We will deal promptly with your complaint.